Senior Support Services

Information, Assistance and Referral Services

IAWW is committed to helping Asian Indian ageing adults and those with disabilities lead meaningful and healthy lives.Our highly trained staff and volunteers connect older adults, adults with disabilities, and caregivers to community resources that suit their unique situations.

Our multilingual case manager(s) communicate with clients in their preferred languages, conduct comprehensive in-home assessments, develop personalized care plans, and monitoring progress reports so that seniors and those with disabilities are able to avoid premature institutionalization and stay in their own homes for as long as possible.

To address basic needs such as health insurance, Medicare, Medicaid, housing, social activities and the demands of long term care, our staff can meet in person or by phone to provide individual consultations and help with accessing community resources to help our ageing adults and other individuals remain active in their communities. We offer personal application assistance for clients who are in need of public assistance to meet their basic necessities.

Our staff is available to speak with you on the phone, over email, meet you in your home, or provide outreach at multiple community partner sites. For more information, please contact: (253) 234 9989 (ext. 3)

Health Insurance

IACS make the enrollment process easier by providing them with the knowledge and resources required to help determine their individual health needs and provide assistance throughout the course of registration. Enrolling in Medicare includes three different parts:

Medicare Part A (Hospital Insurance)
Inpatient hospital care
Skilled nursing facility care
Hospice care
Home health care

Medicare Part B (Medical Insurance)
Services from doctors and other health care providers
Outpatient hospital care
Home health care
Durable medical equipment
Some preventive service

Medicare Part C (Medicare Advantage)
Includes all benefits and services covered under Original Medicare Parts A and B.
Usually includes Medicare prescription drug coverage (Part D) as part of the plan.
Is run by Medicare-approved private insurance companies.
May include extra benefits and services for an extra cost.
You generally must get your care and services from providers in the plan's network, except for emergency care, out of-area urgent care and out-of-area dialysis

Medicare Part D (Medicare prescription drug coverage):
Helps cover the cost of prescription drugs.
Run by Medicare-approved private insurance companies.

Each plan has its own list of formulary and contracted pharmacies, and prescription drug costs may vary.

Family Caregiver Support

Whether you do the grocery shopping for your parents, run errands for a neighbor, or are caring for a spouse with a chronic condition, we are here for you. We listen to you and your family, and help you identify goals to improve your caregiving experience. Our advocates help you identify community resources, select the best options and assist in securing needed services. We can connect you with caregiver counseling, arrange home visits, and follow up to make sure you have received the help you need.

Our caregiver advocates are also available to do community outreach, education, and coordination, and coordination with service providers. Contact us to schedule a workplace or community presentation on:
Caregiver resources
Long-distance caregiving
Paying for care
Legal resources for caregivers
LGBTQ caregiving

We can visit with you at your home, or connect by phone or email.

Transportation Services

Access takes you anywhere a Metro bus, Seattle streetcar or Sound Transit light rail goes at that time and on that day of the week. Access customers go grocery shopping, to work and school, to get their hair cut, to check in with their doctor, meet up with friends, or to enjoy a local park.

DART service
Dial-A-Ride Transit (DART) is fixed-route transit service operated in King County under contract with Hopelink, using smaller transit vehicles with the flexibility to perform a limited number of off-route deviations upon request.

In addition to operating fixed routing according to a regular schedule, DART vehicles can also go off route to pick up and drop off passengers within a defined service area. Fully accessible DART vehicles are smaller than regular Metro coaches, are wheelchair lift-equipped and have bicycle racks.